Service - Capabilities

As the exclusive dealer of Caterpillar products in Egypt, Mantrac provides premium-quality product support for all CAT machines and engines operating in our territory. Mantrac Egypt's expertise and technical resources will remain on hand throughout your machine's lifetime.

Our Workshop

Mantrac's advanced fully equipped 5-star contamination control workshop for machines general repairs includes CAT fuel injection and governor test bench as well as Hydraulic base press with a complete range of components allowing the assembly configuration of any part as follows:

  • Hydraulic cylinder
  • Hydraulic motors
  • Hydraulic pumps
  • Axels
  • Differentials
  • Breaks
  • Steering
  • Final drives
Certified Rebuild Centre (CRC)

Mantrac Egypt boasts a five- star CAT Certified Rebuild Center (CRC) for overhauling and general repairs. At this center, Mantrac will utilize the latest equipment, tooling and contamination-control methodology for the total overhaul of your engines. Every part is cleaned, inspected and measured, while CAT reusability guidelines are closely followed to ensure that your equipment achieves peak efficiency. All engines and generator sets are rebuilt and tested to CAT specifications, using either a dynamometer or modern load bank. Mantrac offers six-month warranties on all full-component rebuilds.

The engine rebuild and component repair include the following:
  • Water pumps
  • Turbocharger
  • Fuel pumps
  • Compressors
  • Transmissions
  • Torque converters
Undercarriage Service

Mantrac workshop in Alexandria offers undercarriage service to your track loader or bulldozer. This service includes the following:

  • Track link assembly repairs
  • Track rollers & idlers rebuild
  • Track roller frames repair
  • Welding
  • Line boring
  • Fabrication
Field Service

Mantrac Egypt includes a network of 13 branches wisely distributed to cover customers all-over the land of Egypt. From Alexandria on the north to Abu Simbel on the south and from Sinai on the east to East Ewainat & Marsa Alam on the west. Mantrac has fully equipped 107 field-service vehicles, high-tech diagnostic tooling and a team of 200 trained engineers available around the clock to ensure your machine downtime is kept to a minimum.

Mantrac Egypt also provides a 24-hour emergency hotline.

Scheduling Oil Sampling (SOS)

Mantrac Egypt offers Scheduling Oil Sampling (SOS) for all major oil-lubricated systems, including engines, transmissions, hydraulic systems and final drives. SOS, developed by Caterpillar expressly for CAT engines and machines, represents an indispensable part of preventive maintenance.
SOS is the simplest and most cost-effective way to avoid excessive repair bills and machine downtime. By analyzing samples at regular intervals, our experts can detect abnormal wear before serious problems develop.

At Mantrac's SOS laboratory in Alexandria, we perform comprehensive oil analysis using state-of-the-art equipment. Analysis includes wear elements, oil viscosity, TBN & contamination with fuel or water Take advantage of our SOS service to prolong the life of your machines. At little cost per sample in terms of time or money, the service can help boost your bottom line by preempting oil-related failures.

In addition to the oil analysis, our SOS lab in Alexandria is also performing cooling system water analysis

Caterpillar Service Information System (SIS)

Mantrac utilizes Caterpillar's up-to-date computerized technical library, known as the Caterpillar Service Information System (SIS), in order to guarantee customers speedy access to technical diagnostic and tool information.

With the SIS, we can access thousands of volumes of technical documentation employing CD-Rom technology.

The SIS's bank of technical information is updated every month to include all the latest technical information from Caterpillar.

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